LoanMax Privacy Policy

1. Information We Collect

• Personal Information
  Name, address, mobile number, date of birth, and employment status.
  Purpose: Identity verification, KYC (Know Your Customer), credit assessment, and loan processing.
• Contact Information
  Emergency contact details (name, phone number, relationship).
  Purpose: Fraud prevention and risk management.
• Camera Access
  Data: Selfie and ID photos.
  Purpose: KYC verification and fraud prevention.
• Device Information
  IP address, device model, IMEI number, operating system, and language settings.
  Purpose: Verifying loan application legitimacy and enhancing app performance.
• Location (GPS)
  Coarse (approximate) location based on IP or device GPS.
  Purpose: Fraud prevention and user identity confirmation.
• Calendar Access
  Loan-related reminders.
  Purpose: Helping manage repayment schedules and deadlines.
• Firebase SDK (Google Service)
  Features: Crash Reporting, Analytics, and Cloud Messaging.
  Purpose: Improve app performance, monitor activity, and provide notifications.

2. How We Use Your Data

• Verify Identity and Process Loans: Ensure compliance with regulatory standards.
• Assess Creditworthiness: Accurately evaluate loan eligibility.
• Support Customer Communication: Keep you informed about loan status, updates, and services.
• Enhance Service Improvements: Tailor app functionality based on user needs.
• Target Marketing Content: Deliver personalized offers and promotions.
• Post-Loan Management Services: Delegate loan recovery tasks to authorized agents upon loan maturity.

3. Data Sharing

We do not share your personal information with third parties without your consent, except when required by law. All data is encrypted during transmission (via HTTPS) and securely stored on private servers.

Private Server Address: https://api.loanmaxs.com

4. Data Security

• Encryption: Sensitive data is encrypted to prevent unauthorized access.
• Secure Storage: Data is stored with industry-standard measures.
• Your Responsibility: Protect your login credentials to avoid unauthorized access.

5. Your Rights

• Update Information: Modify your personal details through the app.
• Data Deletion: Submit a data deletion request through the provided link. Verified requests will be processed within 15 business days.
• Manage Permissions: Adjust app permissions via your device settings.

6. Purpose Limitation

We only collect and use your data for loan-related services, such as loan reviews, collections, and loan sales, unless you provide explicit consent for any other purposes.

7. Age Restriction

LoanMax is intended for users aged 18 and above.

8. Loan Product Details

Loan amounts range from UGX 20,000 to UGX 1,000,000, with repayment periods of 91～365 days. The APR is 24%–36%.

9. Contact Us

For inquiries about this Privacy Policy, use the in-app support feature.

10. Updates to the Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services after any updates indicates your acceptance of the revised terms.